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BlueRealm's solutions focus not only on providing a high return
on investment for third-party warranty administrators, retailers,
and computer manufacturers, but also enhancing the warranty offering
to benefit consumers. We do this by focusing on three areas: reducing
administration costs, differentiating warranty programs, and creating
new revenue generating opportunities.
Reduced Administration Costs
BlueRealm reduces administration costs at every level of the claims
administration process by eliminating several types of unsupported
claims, strengthening tech support resolution rates, and improving
field technician performance. Furthermore, it provides warranty
administrators and underwriters with the information needed to further
reduce costs by optimizing the claims administration process and
mitigating claim risk.
Differentiated Warranty Programs
One of the biggest challenges that Retailers and Third Party Administrators
face is differentiating their warranty program. BlueRealm provides
tools and services to both distinguish your program from your competitors'
and improve the attachment rate with consumers. Your unique warranty
program can become a strong competitive advantage.
New Revenue Opportunities
BlueRealm recognizes that it is much more efficient to sell more to
existing customers than it is to secure new customers, but that maintaining
relationships with existing customers can be challenge. To address
this challenge, BlueRealm provides channels for conveying customized
targeted communications benefiting both the consumer and the retailer
and resulting in increased customer retention and improved revenue
opportunities.
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