| BlueRealm and W3 Solutions
Announce Signing of Software License Agreement |
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| W3 gains competitive advantage
and improves efficiencies by implementing BlueRealm's WarrantyWare
technology |
October 11, 2005 - BlueRealm
Solutions, Corp., pioneers of warranty technology solutions, and
W3 Solutions, Inc., the nation's most innovative Warranty Services
company, are pleased to announce the signing of a software license
agreement. Under this agreement, W3 will deploy a branded version
of BlueRealm's flagship product, WarrantyWare, to W3's clients and
their end-users.
The WarrantyWare solution is designed to
lower the cost of processing and servicing W3's PC warranty claims
in both their OEM and Extended Warranty programs. The technology
will enable the automation of several of W3's claims operations
that previously relied heavily on manual processes, such as the
capture of warranty registration data, and parts determination for
PC repair services. The business process enhancements will dramatically
reduce costs associated with providing inbound claim support, technical
support, and break/fix services. Additional benefits of the solution
include the ability to detect fraudulent claims and enforce service
level agreement compliance in their network of on-site and depot
repair partners.
The deployment also provides W3 with a marketing
advantage in its industry. By bundling the WarrantyWare capabilities
in their warranty products, W3 will be able to supply their OEM
and Extended Warranty clients with services not previously available
to them through any other warranty service provider. For example,
the WarrantyWare platform can be used to generate detailed product
lifecycle and component failure reports, which W3 will be able to
flow back to their clients as a valuable added service.
"Over the past few years, we have evaluated
a large number of technology solutions, hoping to find something
that will help us manage our claim costs and introduce innovations
into our warranty products. The WarrantyWare product was the only
one to hit all the marks," said Scott Walker, W3 President and CEO.
"In BlueRealm Solutions we have finally found a partner that truly
understands our business and processes."
"We are excited to be working with W3 Solutions,"
says Aaron Nielsen, President and CEO of BlueRealm Solutions. "We
have always viewed them as innovation leaders in their industry,
and we are pleased to have the opportunity to share our vision of
technology-driven business process improvements with them. We look
forward to playing a role with them in changing the way PC warranties
and warranty claims are handled in the industry."
About BlueRealm Solutions, Corp.
BlueRealm is a leading provider of technology and services to the warranty marketplace.
The Company’s innovative solutions help warranty administrators, computer
OEMs and electronics retailers to reduce their delivery costs and enhance their
service offering. BlueRealm is a privately held company based in Vancouver,
Canada.
For more information, BlueRealm can be reached at 800.541.8795 or on the Internet
at www.bluerealm.com.
About
W3 Solutions, Inc.
W3 Solutions, based in Vancouver, Canada and trading on the TSX Venture
Exchange (Symbol:WWI), is a leading provider of post sale customer
management solutions including Extended Service Plans, After-Market
Affinity Products and Customer Support Services. W3's management team
is focused on expanding its domestic and international account acquisition
mandate.
Additional corporate information is available at www.theW3solution.com.
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